Customer Help Center

How-to guides for Seed Solar customers

Simple, step-by-step walkthroughs for the things homeowners ask us most — so you can get it done in minutes, right from your phone.

Troubleshooting guides

Something's off with your solar? Start here — safe checks you can do yourself, and a clear line for when it's time to call our repair team.

Troubleshooting

Solar system not producing or production dropped

Your bill went up, or your monitoring app shows little to no production. Safe checks you can do from the ground before calling for a repair.

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Enphase

Enphase app says system not reporting

Your Enphase App shows 'not reporting' or hasn't updated in days. Usually it's a connectivity issue — here's how to tell, and how to fix it.

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Troubleshooting

Inverter error light or fault code

A red or flashing light on your Enphase or SolarEdge equipment? What the lights mean, what's safe to try, and when it's a repair call.

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Hail & Insurance

Solar panels after a hailstorm

Colorado hail just hit. What to check from the ground, how insurance usually works, and what happens if your roof needs replacing.

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Troubleshooting

Breaker tripped or system offline after an outage

Power came back, but your solar didn't. Why inverters wait after an outage, the one safe breaker reset, and when it's a service call.

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Monitoring transfer guides

Make Seed Solar your system maintainer so we can monitor your system's health and catch problems before you notice them.

Enphase

Transfer Enphase monitoring to Seed Solar

Have Enphase microinverters? Make Seed Solar your system maintainer in the Enphase App so we can monitor and service your system.

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SolarEdge

Transfer SolarEdge monitoring to Seed Solar

Have a SolarEdge inverter? Move monitoring access from your old installer to Seed Solar so we can support your system.

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Stuck, or need something not listed here?

Call us and a real person on our local Colorado team will walk you through it.